{"id":4286,"date":"2026-01-24T17:18:32","date_gmt":"2026-01-24T09:18:32","guid":{"rendered":"https:\/\/www.6ebook.com\/?post_type=download_resource&#038;p=4286"},"modified":"2026-03-27T15:17:21","modified_gmt":"2026-03-27T07:17:21","slug":"chaty-pro","status":"publish","type":"download_resource","link":"https:\/\/www.6ebook.com\/en\/download\/chaty-pro\/","title":{"rendered":"Chaty Pro - Multi-Channel Online Enquiry\/Contact Button (WhatsApp, Messenger and 20+ other channels)"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-left\">Download Version<\/h2>\n\n\n\n<ul style=\"border-radius:9px;background-color:#abb7c259\" class=\"wp-block-list has-background\">\n<li style=\"font-size:16px;line-height:1.3;text-transform:none\">Chaty Pro v3.4.9<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Chaty Pro Core Introduction<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Product Overview<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Chaty Pro is not positioned as \u201cjust another online chat box\u201d, but rather as a way to take the communication channels you already use (e.g. WhatsApp\/Messenger\/Phone\/Email\/WeChat, etc.) and make them more accessible to you.<strong>Integration into a unified hover portal<\/strong>The most important thing you can do is to allow visitors to contact you in the most familiar way possible and can continue the conversation after they leave the site.<br>In Pro, you can take the Contact Portal one step further and make it an actionable conversion component:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Show different channels with different tactics for different pages\/different sources\/countries (more like fine-tuned placement and triage).<\/li>\n\n\n\n<li>Through dynamic pop-ups and merge tags, information such as page titles, URLs, and even WooCommerce product names\/prices are brought into the welcome message, reducing the cost of back-and-forth confirmations and improving the quality of inquiries.<\/li>\n\n\n\n<li>Track and analyze clicks from each channel, and use the data to determine \u201cwhich entrances are actually bringing in inquiries\u201d.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Key Features<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>20+ Communication Channels Aggregation<\/strong>: WhatsApp, Messenger, Telegram, Line, WeChat, phone, SMS, email, map navigation and more optional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Up to 25 channel displays<\/strong>(Assembled on demand), make the \u201cContact Portal\u201d a unified group of conversion buttons.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Multi-customer service\/multi-seat (Agents)<\/strong>Multiple customer service portals can be configured under the same channel to facilitate pre-sales\/sales triage or multi-region team collaboration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dynamic Chat View Popup<\/strong>: You can set the popup text, color, and use {title}\/{URL} variables; supports WooCommerce variables (product information) to make the welcome message more \u201crelevant to the current page\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Multi-component\/multi-rule<\/strong>: Create different widgets for different pages and display different channels for mobile and desktop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refined Targeted Display<\/strong>: page targeting, business days\/hours, date scheduling, country targeting, traffic source targeting (with search\/social media\/advertising, etc.).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Clue collection<\/strong>: Information can be collected through a contact form and leads can be emailed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data tracking<\/strong>: Supports Google Analytics click tracking and provides Widget Analytics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Controlled appearance<\/strong>: Component colors\/sizes\/styles, channel icons and hover text, pixel-level placement, custom CSS, and more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Target audience and usage scenarios<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cross-border e-commerce\/independent website (WooCommerce)<\/strong>: Use dynamic variables to display the \u201cAbout this product inquiry portal\u201d on the product page to minimize the need for customer service to repeatedly confirm product information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Foreign trade enterprise website\/inquiry website<\/strong>: Centralize WhatsApp, Messenger, email, phone calls into one portal and show more appropriate channels by country\/source (e.g. different regions prefer different social software).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Local services (reservation\/renovation\/education\/medical, etc.)<\/strong>: Reduce missed calls by scheduling hours of operation and dates to make contact entrances more visible during \u201cmanned\u201d hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Content stations\/marketing landing pages<\/strong>: Targeted display by traffic source (e.g., ad visitors see specific customer service portals and tactics), and tracking conversion contributions by channel using GA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Comparison of similar plugins<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Core functional items<\/th><th>Chaty Pro<\/th><th>Joinchat<\/th><th>Buttonizer<\/th><th>Social Chat (QuadLayers)<\/th><\/tr><\/thead><tbody><tr><td>Multi-channel aggregation (WhatsApp\/Messenger\/WeChat\/phone calls etc.)<\/td><td>\u2705<\/td><td>\u274c<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Multi-customer service\/multi-seat (Agents)<\/td><td>\u2705<\/td><td>\u274c<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Dynamic popups + merge tags (with Woo product variables)<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u274c<\/td><td>\u274c<\/td><\/tr><tr><td>Multi-Component \/ Separate Configuration by Page (Multi-Widget \/ Page Rules)<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Business Hours\/Date Scheduling<\/td><td>\u2705<\/td><td>\u274c<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Country Targeting \/ Traffic Source Targeting<\/td><td>\u2705<\/td><td>\u274c<\/td><td>\u274c<\/td><td>\u274c<\/td><\/tr><tr><td>Google Analytics Event\/Click Tracking<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Built-in contact form\/lead collection<\/td><td>\u2705<\/td><td>\u274c<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Explanation of differences (quick selection)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Strengths of Chaty Pro<\/strong>It is more complete in \u201cMulti-channel aggregation + Multi-customer service + Dynamic pop-up window (including Woo variables) + Country\/source targeting + Analytics tracking\u201d, which is suitable to be a fine conversion portal.<\/li>\n\n\n\n<li><strong>Joinchat's strengths<\/strong>WhatsApp: More of a WhatsApp main scenario, dynamic variables and GA\/GTM\/Pixel events are finely tuned for \u201cWhatsApp conversion-focused\u201d sites.<\/li>\n\n\n\n<li><strong>Buttonizer's strengths<\/strong>: More like a \u201cuniversal hover button platform\u201d with rich action\/button types and strong time\/page rules, suitable for unified management of multiple CTAs (chat, jump, form, etc.).<\/li>\n\n\n\n<li><strong>Strengths of Social Chat (QuadLayers)<\/strong>: Focuses on WhatsApp multi-customer service and chat box experience for sites with well-defined customer service teams that rely heavily on WhatsApp.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">User Feedback Highlights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe best alternative: I replaced the expensive pay-per-month online customer service system with Chaty. customers prefer to contact us directly on WhatsApp, and conversions have increased instead.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cExtremely easy to set up: you don't need to know how to code, and you can set up the rules for displaying different pages in a few minutes. Especially like its Google Analytics tracking feature, which lets me know where customers are coming from.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cLightweight and doesn't slow down internet speeds: compared to load-heavy instant messaging scripts, Chaty is very lightweight and has little to no impact on website loading speeds.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Suggestions for pairing with other plugins\/themes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WooCommerce<\/strong>: It is highly recommended to use Chat View popup's Woo variable to output a more appropriate welcome message and inquiry guidance on product\/category pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Google Analytics \/ GA4 (or GTM)<\/strong>: Used to count the effect of clicks and sources of each channel, to help you determine \u201cwhich entrance is the most effective to bring effective consulting\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WPML Multilingual Site<\/strong>: Different portals and channel combinations can be displayed for different language versions according to URL\/page rules (suitable for international website sub-region operation).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When you need real-time online customer service<\/strong>Chaty can be used as a \u201cunified portal\u201d to launch Chatway, Tawk.to, Tidio, Crisp and other real-time chat products through scripting\/integration, so that \u201cmulti-channel + on-site real-time chat\u201d can co-exist.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Frequently Asked Questions (FAQ)<\/h3>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion  root-eb-accordion-j3ejp\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-j3ejp\"><div class=\"eb-accordion-container eb-accordion-j3ejp\" data-accordion-type=\"accordion\" data-tab-icon=\"dashicons-plus-alt2\" data-expanded-icon=\"dashicons-minus\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-jbbes eb-accordion-wrapper\" data-clickable=\"true\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q1: What is Chaty Pro? What problem can it solve?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Chaty Pro is a WordPress multi-channel contact\/consultation portal plugin: centralize WhatsApp, Messenger, phone, email, WeChat, and other communication methods into a hover button, allowing visitors to quickly contact you with the channels they are used to, and supporting more detailed targeted display and statistical tracking to help improve the efficiency of the consultation volume and conversion.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-xfxnw eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q2: What communication channels does Chaty support?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Supports WhatsApp\/WhatsApp Business, Facebook Messenger, Telegram, Line, WeChat, Viber, SMS, phone one-touch dialing, Email, Google Maps, etc. with the ability to add custom link channels.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-7e36t eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q3: What is the maximum number of channels that can be displayed on a site?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Chaty offers a choice of up to 25 channels\/buttons (which can be combined and displayed as desired).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-rrzqs eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q4: What is the difference between Chaty Pro and regular Live Chat?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Chaty is more like \u201cintegrating external chat apps into a portal\u201d: visitors can click and continue the conversation on WhatsApp\/Messenger, etc. without having to stay on your website, whereas Live Chat usually requires visitors to stay on the page and wait for a reply. Chaty also supports evoking multiple Live Chat tools through JavaScript, realizing the coexistence of \u201cPortal + Live Chat\u201d.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-e2gk2 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q5: Is it possible to display different channels\/different button groups for different pages?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">You can create multiple widgets and set different page rules for each of them. You can create multiple widgets and set different page rules for each widget; also note that if some pages are given to Widget A to display, you should usually exclude those pages from other widgets to avoid rule conflicts.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-zjt3d eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q6\uff1aHow to match the page orientation? Does it support WooCommerce?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Supports show or hide by homepage, specific URL, URL include\/begin\/end, WordPress pages\/posts\/categories\/tags; also supports options like WooCommerce products and promotional items (requires WooCommerce installed).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-h8xr8 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q7\uff1aCan I target display by \u201cvisit source\/ad source\u201d?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Can. Supports targeted display of certain channels\/widgets by dimensions such as Direct, Social Networks, Search Engines, Google Ads or specific source URLs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-9a7rx eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q8\uff1aCan I target display by visitor's country\/region?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Can. You can set the widget to show only to visitors from specific countries (or do regional triage for your business niche).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-g4s4c eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q9\uff1aCan I set \u201cBusiness Hours\u201d and \u201cEvent Dates\u201d to be displayed at regular intervals?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">You can.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By day of week\/time period: set a certain time range to be displayed on a certain day (optional time zone).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scheduling by date: Set the start\/end date and time in advance, suitable for event period, limited time customer service channels, etc.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-5ivr3 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q10\uff1aDoes it support multiple customer service\/multiple agents (e.g. multiple WhatsApp numbers)?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Support. Multiple \u201cagents\u201d (e.g., two WhatsApp agents) can be configured under the same channel, and each agent can be configured with an avatar\/color and other presentation information.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-3u9gw eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q11: Is it possible to preset WhatsApp messages so that visitors take the default message with them as soon as they click on it?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Can. You can set up a preset message for WhatsApp that will automatically appear in the message box when a visitor clicks the WhatsApp icon.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-ys8xp eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q12\uff1aCan the email channel automatically bring \u201cPage Title\/URL\u201d, so that it is easy to recognize the source of the visitor's inquiry?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Email channels support pre-defined themes and support for <code>{title}<\/code> \u4e0e <code>{URL}<\/code> This kind of merge tags: automatically grab the title and link of the page where the visitor sends the message, so that you can quickly locate \u201cwhich page\/product he is asking about\u201d.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-m9b9e eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q13\uff1aWhat is Chaty's \u201cChat View \/ Pop up\u201d and does it work with WooCommerce?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Dynamic popups support the use of merge tags (e.g., page title, URL) and WooCommerce product attributes (e.g., product name, etc.) to generate \u201cpage-specific\u201d welcome messages\/tips, making inquiries more relevant to the content being viewed.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-7bawc eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q14: Is the built-in contact form supported? Where does the lead data reside? Can it be spam-proof?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Supports built-in Contact Form, which saves leads to the site's local database by default (available in the Chaty plugin settings); and can be configured to send leads to an email address for timely notification. The form also supports reCAPTCHA (v2\/v3) to reduce spam submissions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-vjqwl eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q15: Can form leads be synchronized to email marketing tools? (e.g. Klaviyo)<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Available. You can synchronize the email address and other information submitted on the Contact Form to Klaviyo and choose to send it to a specific list for subsequent marketing automation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-ph9wr eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q16\uff1aDoes it support statistics? Can I see which channels are clicked the most?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Two types of statistics are supported:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>GA4 Event Tracking<\/strong>: Turning on the switch allows you to see click events in the GA4 real-time report (provided the site has GA4 code installed).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Built-in Widget Analytics<\/strong>Click data, unique clicks, and click-through rates for each widget\/channel can be viewed; you can also choose to turn off data collection or reset data.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-ciu9i eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q17: I want to customize events with Google Tag Manager (GTM), is it possible?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Triggers and GA4 Event tags can be created via GTM with \u201clink class\u201d conditions; different channels correspond to different classes (e.g. WhatsApp, Phone, Email, etc.).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-p4iw1 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q18\uff1aCan I add \u201cCustom Link\/Custom Button\u201d, such as jumping to contact page or evoking other scripts?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Yes. Support for adding custom link \/ JavaScript channels: either to jump to any URL or to run custom JavaScript (e.g. to invoke a Live Chat).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-azebv eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q19: Is it possible to use a button\/script to turn Chaty on or off at a specific time?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Can. Supported by <code>launch_chaty()<\/code> \/ <code>close_chaty()<\/code> We have also given ideas for implementing Elementor buttons, such as using links or JavaScript to control opening\/closing.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-yqe2j eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q20: Why can't I see Chaty in my front office and what is the most common troubleshooting?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">The most common reason is caching: you need to clear the cache plugin cache manually; if you are using Cloudflare, you may also need to run \u201cPurge Everything\u201d in Cloudflare to clear the cache and see the results.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-mzant eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-j3ejp\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-j3ejp\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-j3ejp\"><h4 class=\"eb-accordion-title\">Q21: Is it compatible with Elementor \/ Divi \/ Gutenberg? Does it support RTL?<\/h4><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-j3ejp\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Compatible with common themes and page builders (including Elementor, Divi, WPBakery, Gutenberg, WooCommerce, etc.). And support for RTL sites (e.g. Arabic, Hebrew).<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Chaty Pro allows you to add a highly customizable \u201cMulti-Channel Contact Portal\u201d in the bottom right\/left corner of your website: visitors can quickly contact you via WhatsApp, Messenger, Telegram, Line, WeChat, phone, email, etc.; it supports multi-services The \"Multi-Contact Portal\" supports multi-service, pop-up welcome messages and dynamic variables (including WooCommerce product information), page\/time\/country\/source targeting, and click statistics tracking, which is ideal for boosting inquiries and conversions.<\/p>","protected":false},"featured_media":4288,"comment_status":"open","ping_status":"closed","template":"","download_category":[43],"download_tag":[69],"class_list":["post-4286","download_resource","type-download_resource","status-publish","has-post-thumbnail","hentry","download_category-plugins","download_tag-ecommerce-tools"],"acpt":{"meta":[{"meta_box":"download_item_info","meta_fields":[{"name":"official_link","type":"Text","options":[],"value":"https:\/\/premio.io\/downloads\/chaty\/","default":"","required":false,"showInAdmin":false}]}]},"_links":{"self":[{"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/download_resource\/4286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/download_resource"}],"about":[{"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/types\/download_resource"}],"replies":[{"embeddable":true,"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/comments?post=4286"}],"version-history":[{"count":0,"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/download_resource\/4286\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/media\/4288"}],"wp:attachment":[{"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/media?parent=4286"}],"wp:term":[{"taxonomy":"download_category","embeddable":true,"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/download_category?post=4286"},{"taxonomy":"download_tag","embeddable":true,"href":"https:\/\/www.6ebook.com\/en\/wp-json\/wp\/v2\/download_tag?post=4286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}